Detailed Course Description

eUniversity courses are created by real-world experts for real world professionals. This is an interactive multimedia course, combining animated text, videos & professional voiceover, that will keep learners engaged throughput the learning process. There are periodic “check for understanding” to ensure that learners fully understand the course material. There is an assessment at the end of the course. Learners can make unlimited number of attempts for the assessment. Completing the course & successfully passing the assessment will lead to a “Certificate of Completion”.

Course curriculum

This course provides in-depth learning on Interpersonal Skills for managers. This course will cover the following topics.
1. Behavior types
a. Behaviour
b. The role of behaviour
c. Push, pull and avoid behaviour types

2. Push styles
a. Aggression
b. Persuasion
c. Assertiveness

3. Pull and moving away styles
a. Listening skills
b. Questioning skills
c. Exploring
d. Building on common ground
e. Moving –away styles

4. Emotional intelligence
a. Emotional intelligence
b. Personal and social competencies
c. Star performers and EQ
d. Mind – set and self -talk

Benefits of the course

1. Define the key concept associated with interpersonal skills
2. Identify the main obstacles to effective use of interpersonal skills
3. Understand the nature of the components of the interpersonal process
4. Understand the range of techniques that are required a interpersonal skills
5. Use these techniques to build an effective interpersonal process
6. Explain the benefits of having excellent interpersonal skills

USP of the course

This is an interactive multimedia course, combining animated text, videos & professional voiceover, that will keep learners engaged throughput the learning process. There are periodic “check for understanding” to ensure that learners fully understand the course material. There is an assessment at the end of the course. Learners can make unlimited number of attempts for the assessment. Completing the course & successfully passing the assessment will lead to a “Certificate of Completion”.

For any query give a miss call:

08587999769

Here is a sample for the course completion certificate which you will receive after complete the course. This certificate is widely accepted across industries and will boost your chances to grab the job opportunities.

Mail us at: [email protected] with below details to receive your certificate:

• Name
• Course Name
• Date of Completion
• Address