Total Quality Management
 
introduction
This online training is to learn in detail about Total Quality Management (TQM). It is important to learn about TQM as it process which decreases the errors in all operational arrears, recognizing mistakes, avoiding waste and reducing the lead times. The tutorials will help you understand what is quality culture and maintaining it, following customer centric approach, customer relationship management, Quality Assurance in TQM, Production, Planning & Control and TQM through Six Sigma.