eUniversity courses are created by real-world experts for real world professionals. This is an interactive multimedia course, combining animated text, videos & professional voiceover, that will keep learners engaged throughput the learning process. There are periodic “check for understanding” to ensure that learners fully understand the course material. There is an assessment at the end of the course. Learners can make unlimited number of attempts for the assessment. Completing the course & successfully passing the assessment will lead to a “Certificate of Completion”.

This course provides in-depth learning on this course. This course will cover the following topics.

1. Introduction
a. What is Telesales & why use it?
b. Seven Deadly sins in Telesales

2. Sales & The Telephone
a. The Selling Equation
b. The Telesales Process
c. Telesales Techniques
d. Managing First Impressions
e. Managing the call
f. Using Your Voice
g. Attitude

3. The Sales Process 
a. The Sales Process
b. 4 Stages of the Sales Call
c. The AIDA Formula
d. Using a Script
e. Believability

4. Buying
a. Buying
b. Why do People Buy?
c. Why People Do not Buy?
d. Features and Benefits

Benefits of the Course

1. The main obstacles to effective telesales.
2. The nature of the process behind successful telesales.
3. A range of techniques that can be applied in telesales.

3. Learn the steps that a professional salesperson would need to undertake during the evaluation stage of the sales cycle .

USP of the Course

This is an interactive multimedia course, combining animated text, videos & professional voiceover, that will keep learners engaged throughput the learning process. There are periodic “check for understanding” to ensure that learners fully understand the course material. There is an assessment at the end of the course. Learners can make unlimited number of attempts for the assessment. Completing the course & successfully passing the assessment will lead to a “Certificate of Completion”.

For any query call/miss call-

Mob-+918587999769

Here is a sample for the course completion certificate which you will receive after complete the course. This certificate is widely accepted across industries and will boost your chances to grab the job opportunities.

Mail us at: shubham.s@youth4work.com with below details to receive your certificate:

• Name
• Course Name
• Date of Completion
• Address

Course Certificate:-